Think Retail Testimonials: Hear What Our Clients Have to Say

May 05, 2012

I love what I do. But finding the perfect location for someone’s company can be hard work. It requires that we work side by side with our clients, to find the best place for their business. By understanding someone’s business and philosophies, it makes it easier for me to find them the perfect space, one that will produce top line sales and profits and will benefit from high visibility. And this process, though it can be long and strenuous, really brings people together. It makes my clients more than just clients, but members of the Think Retail family. And nothing makes me happier than when a member of our family is happy with what we did. Therefore, I’m pleased to bring you three new testimonials from more satisfied clients.

We helped Bob Higgins, the VP of New Store Development for Fossil, launch his brand in Canada and were met with great success. Thanks to our strategic location selection (now over twenty stores in Canada) he states, “our stores have exceeded our initial expectations and continue perform.” I’m really thrilled with the work we have done for Fossil. It’s an honor to be partners with a global brand like them and were tremendously gratified when they selected our company to develop and implement their Canadian market entry.

Joey Labrecque is the owner and founder of fashion accessorie boutique Hot Fudge, and he’s a great guy. I first met him some twelve years ago while working for his father’s retail chain Bizou and was thrilled when he came to me about Hot Fudge. When he first approached me Hot Fudge had no retail stores and there was no company track record in what was already a highly competitive field; furthermore, landlords aren’t known for being big risk takers. He wanted to open eight stores in all of Quebec’s top super regional malls (also the most highly coveted) in four years. Very ambitious plans for a young start-up company.

Notwithstanding, I’m pleased to say that with our help he’ll be doing it in two. Our expertise, advice and passion have helped Hot Fudge establish key strategic locations in a very short time, and they remain very pleased and grateful. Joey stated that “what was once a dream has now become our daily reality.” I consider it a privilege to work with small businesses and I am honoured to continue working with Joey and everyone at Hot Fudge.

Now for the sweetest one in the bunch: Pinkberry. They have amazing frozen yogurt, with endless options for toppings. A couple years ago, the nearest Pinkberry location was in the States (so far!) but that gave me the chance to meet and work with Ken Thicke, the area franchisor for Pinkberry. Much like Bob Higgins at Fossil, he was bringing a US company to Canada for the first time. This was an especially tough job though, taking me to Vancouver and Los Angeles for a franchisor conference (not that I’m complaining). I worked very closely with Ken to find the best locations in the market, as well as to ensure that he received the most beneficial financial opportunities possible. Thanks to tireless work on all sides, Pinkberry has two BC locations, with two more scheduled to open (four out of their five top targets). They will also be making their Alberta debut this summer, at West Edmonton Mall, the country’s largest shopping centre and their top target in Alberta. My favourite part was probably the launch party, where Pinkberry served free fro-yo to all the guests (over 4,500!) and VIPs included Vancouver’s own Cory Monteith, from the monster TV show Glee. It was a great experience and I’m so happy to have been a part of it.

To see everything that these happy customers had to say, take a look at the Testimonials page. You won’t be disappointed.